HI,

• Developed and maintained microservices-based backend systems for customer engagement and revenue optimization using Python, Flask, and Django, with robust RESTful APIs enabling seamless frontend-backend integration.
• Designed dynamic user interfaces with React.js and TypeScript, enhancing user experience while addressing key customer pain points through data-driven insights.
• Built and integrated machine learning models into the system backend for customer churn prediction, leveraging TensorFlow and scikit-learn, and deployed them via RESTful APIs to enable real-time proactive retention strategies.
• Optimized database performance using PostgreSQL and MongoDB, ensuring scalable and efficient data handling, while automating CI/CD pipelines with Jenkins, Docker, and Kubernetes for rapid and reliable deployments.
• Migrated legacy systems to cloud platforms like AWS, enabling higher scalability, availability, and cost efficiency while adhering to security best practices and minimizing production downtime.